Users Receive Error “Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object” During Login To E-Business Suite
Introduction
Solution to fix Users Receive Error “Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object” During Login To E-Business Suite
Posted by Jayachandran A
When attempting to login EBS, the following error occurs.
ERROR
———————–
Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object
STEPS
———————–
The issue can be reproduced at will with the following steps:
1. Login EBS
2. Error occurs
Also, Following error message can be found in OACORE application log:
……
Caused by: oracle.net.ns.NetException: Socket read timed out
at oracle.net.ns.Packet.receive(Packet.java:320)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:286)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)
… 80 more
at oracle.net.ns.Packet.receive(Packet.java:320)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:286)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)
… 80 more
Workaround:
——————————————————–
——————————————————–
Comments out the definition in /etc/resolve.conf
e.g.
Before:
#search kkcl.com
nameserver 202.96.209.133
nameserver 202.96.209.133
nameserver 202.96.209.133
nameserver 202.96.209.133
After:
#search kkcl.com
#nameserver 202.96.209.133
#nameserver 202.96.209.133
#nameserver 202.96.209.133
#nameserver 202.96.209.133
——————————————————–
This is a temporarily solution for this issue.
If customer wants to fix the issue permanently.
The solution is to get help from OS/Network DBA to setup DNS server correctly.